Consumer Assessment of Healthcare Providers and Systems

消费者对医疗保健提供者和系统的评估

• 批准号: 7668000
• 负责人: RONALD Dale HAYS
• 金额: $ 145.35万
• 依托单位: RAND CORPORATION
• 依托单位国家: 美国
• 财政年份: 2007
• 资助国家: 美国
• 起止时间: 2007-08-01 至 2012-07-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/7668000
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

DESCRIPTION (provided by the applicant): The proposed study will facilitate improvements in the quality of health care in the U.S. by developing products that are national standards for collecting information about reporting, and evaluating patient experiences with care. Specific project aims are: 1) develop and test ways that organizations can use CAHPS data for quality improvement; 2) evaluate strategies for reporting CAHPS results to consumers, patients, and other audiences; 3) refine existing CAHPS instruments and develop some new targeted surveys; and 4) disseminate and promote the use of CAHPS products. To accomplish the first aim, the existing literature will be reviewed, to inform an evaluation of pay-for-performance initiatives and interventions targeted at improving care delivered by primary care and specialty providers to patients in the commercial and Medicaid sectors. Pursuing the second aim will entail reviewing and summarizing existing research on reporting quality information, assessing consumer needs for such information, evaluating the CAHPS report card compendium and the talking quality website, constructing and testing composite labels for new surveys, testing reports for culturally diverse audiences (including Spanish language) and those with diminished visual capacity, identify effective strategies for reporting quality information, and developing resources to assist sponsors in developing reports. The third objective will be achieved by conducting cognitive interviews, semi-structured interviews and field tests in order to complete development of the persons-with-mobility-impairment survey, the assisted-living survey, and the health information technology survey. In addition, research will be conducted on cultural comparability of survey responses and the use of non-standard survey data collection methods. The fourth aim will require the development of CAHPS products with the SUN contractor and groups critical to the adoption of CAHPS products, presenting information about CAHPS at professional meetings, and publishing articles in the peer reviewed literature. Accomplishing these objectives will advance the AHRQ CAHPS mission of improving health care by ongoing measurement and reporting of patients' experiences with care. The project team is particularly well suited to achieving the aims of the study based on its extensive prior experience and existing working relationships established in earlier CAHPS work.

描述（由申请人提供）：拟议的研究将通过开发用于收集有关报告信息并评估患者护理经验的国家标准的产品，从而促进美国医疗保健质量的改善。特定项目的目的是：1）开发和测试组织可以使用CAHPS数据进行质量改进的方法； 2）评估向消费者，患者和其他受众报告CAHPS结果的策略； 3）完善现有的CAHPS仪器并制定一些新的目标调查； 4）传播和促进CAHPS产品的使用。为了实现第一个目标，将对现有文献进行审查，以告知对付费计划和干预措施的评估，以改善交付的护理 由商业和医疗补助部门的患者获得初级保健和专业提供者。追求第二个目标将需要审查并汇总有关报告质量信息的现有研究，评估消费者对此类信息的需求，评估CAHPS报告卡汇编和说话质量网站，为新调查构建和测试复合标签，测试对文化多样性受众（包括西班牙语）（包括西班牙语）（包括具有较小的视觉效果的人）进行有效的策略的研究报告，以确定有效的策略，并确定有效的策略，并开发了有效的策略，并开发了质量的信息。第三个目标将通过进行认知访谈，半结构化访谈和现场测试来实现，以完成与动力障碍调查，辅助生活调查以及健康信息技术调查的人的发展。此外，将对调查反应的文化可比性和非标准调查数据收集方法的使用进行研究。第四目标将需要与太阳承包商和对采用CAHPS产品至关重要的团体开发CAHPS产品，在专业会议上介绍有关CAHP的信息，并在同行评审中发布文章 文学。实现这些目标将推进AHRQ CAHPS的使命，即通过持续的测量和报告患者的护理经验来改善医疗保健。该项目团队特别适合基于其丰富的先前经验和早期CAHPS工作中建立的现有工作关系来实现研究的目标。