Consumer Assessment of Healthcare Providers and Systems V (CAHPS V)

消费者对医疗保健提供者和系统的评估 V (CAHPS V)

• 批准号: 10018010
• 负责人: RONALD Dale HAYS
• 金额: $ 108.05万
• 依托单位: RAND CORPORATION
• 依托单位国家: 美国
• 财政年份: 2017
• 资助国家: 美国
• 起止时间: 2017-09-30 至 2022-09-29
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/10018010
• 关键词: Consumer; Assessment; Healthcare; Providers; Systems

Consumers, providers and health care purchasers need high-quality information to help them compare and evaluate their health care options. The CAHPS V project will advance the AHRQ CAHPS mission of improving patients' experiences with health care by developing and evaluating strategies for survey measurement, reporting and quality improvement (QI). We propose a 5-year effort to advance the science and practice of patient experience assessment, continue innovation to ensure relevance to health service delivery and implement best survey practices, further the science of reporting, and evaluate CAHPS QI efforts. We will develop program communication strategies, and disseminate and promote use of CAHPS products. In particular, we will develop a survey to assess patient experiences with end-of-life care; develop new items to assess shared decision-making, care coordination, patient engagement, and patient safety; test alternatives to the standard CAHPS modes of data collection), explore the feasibility of administering a short-form survey dividing CG-CAHPS composites among respondents to reduce response burden, elicit stakeholder feedback about the value of different CAHPS supplement item sets, evaluate “The Your CAHPS Survey” that was designed to help users of the CAHPS surveys compile a survey tailed to their specific needs, and evaluate existing Spanish translations of CAHPS surveys. In addition, we will gather input from stakeholders on best practices for narrative data analysis, develop an approach for using automated Natural Language Processing for analyses of narratives, and construct an algorithm approach to select representative narratives that reflect and illustrate overall provider ratings. Finally, we will evaluate the contribution of patient narratives to quality improvement efforts in hospital care for children, characterize primary care practices use of the CG-CAHPS survey and patient-centered medical home items during PCMH transformation, assess the impact of pay- for-performance for care delivered by primary and specialty care safety net providers on CAHPS survey responses, explore the value of new shared decision-making, patient engagement, communication and patient safety items for QI and identify QI strategies that improve patient experience across various settings. We will also advance analytic methods for CAHPS data. The project team is well suited to achieving the study objectives given its prior accomplishments and established working relationships. The work is innovative and designed to facilitate the use of CAHPS surveys and improve response rates to them, enhance reporting and use of CAHPS survey data, and improve health care QI efforts.

消费者，提供者和医疗保健购买者需要高质量的信息来帮助他们 比较和评估他们的医疗保健选择 CAHPS的使命是通过发展和 评估测量，报告和质量改进（QI）的策略 提出了为期5年的努力来推进患者经验评估的科学和实践， 继续创新，以确保与卫生服务交付相关并实施最佳调查 实践，进一步的报告科学和评估CAHPS QI努力 计划沟通策略，并促进CAHPS产品的使用 特别是，我们将开发一项调查，以评估患者的终身护理经验 新项目以评估共同的决策，护理协调，患者参与以及以及 患者安全； 宴会形成一个短折叠的CG-CAHPS复合材料 受访者减轻响应负担，引起利益相关者的反馈，以反馈不同的价值 CAHPS补充项目集，评估旨在帮助的“您的CAHPS调查” CAHPS调查的用户编制了针对其特定需求的调查，并评估 现有的CAHPS调查。 利益相关者在叙事数据分析的最佳实践中，开发一种使用的方法 自动化自然语言处理，以分析叙事并构建算法 选择反映和说明总体提供商评级的代表性叙述的方法。 最后，我们将评估表演叙事对质量改善源容的贡献 儿童医院护理，特征是CG-CAHPS调查的初级保健实践和 PCMH转换期间以患者为中心的医疗家用物品，评估付款的影响 - 由CAHPS上的小学和专业护理安全网提供者提供的绩效护理服务 调查回应，探索新的共享决策，患者参与的价值， QI的沟通和患者安全项目，并确定了改善患者的气策略 在各种环境中的经验。 项目团队非常适合实现给出的研究是事先成就 并建立了工作关系。 CAHPS调查并提高对它们的响应率，增强CAHP的报告和使用 调查数据，改善医疗保健QI的工作。