A Systematic Repository of Conflict Management Expertise for Collaborative Design

用于协作设计的冲突管理专业知识的系统存储库

基本信息

批准号：
9803251
负责人：
Thomas Malone
金额：
$ 23.33万
依托单位：
Massachusetts Institute of Technology
依托单位国家：
美国
项目类别：
Continuing Grant
财政年份：
1998
资助国家：
美国
起止时间：
1998-08-15 至 2003-07-31
项目状态：
已结题

来源：
https://www.nsf.gov/awardsearch/showAward?AWD_ID=9803251&HistoricalAwards=false
关键词：
Systematic Repository Conflict Management Expertise

项目摘要

There is a wide gap in current knowledge about the types of conflict, conflict management strategies, and how management strategies are best linked to particular conflicts. Existing knowledge in this area has not been systematized or made formal and computational. This gap has significant practical impact, particularly in the important domain of collaborative design and concurrent engineering. Complex manufactured goods and software are increasingly designed using large-scale collaborative processes. Current, mainly manual, conflict management practices are being overwhelmed by the sheer scale and complexity of modern-day design challenges, leading to severe impacts on cost, timeliness, and effectiveness of product designs. This research will develop, within the MIT Process handbook, a formally represented, publicly accessible repository of conflict management knowledge organized in a way that helps reveal building blocks, key dimensions and regularities, and thereby (2) facilitates important uses such as learning about conflict management and developing general theories of multi-agent conflicts and exceptions. This work makes important intellectual and practical contributions---it will be a key building block for better computational algorithms for managing exceptions (including conflicts) in collaborative work. The repository itself will help researchers carry on a more cumulative ans systematic exploration of the phenomena. http://ccs.mit.edu/klein.html

有关冲突类型，冲突管理策略以及管理策略如何最好地与特定冲突相关的当前知识存在很大差距。该领域的现有知识尚未系统化或进行正式和计算。该差距具有重大的实际影响，尤其是在协作设计和并发工程的重要领域。复杂的制造商品和软件越来越多地使用大规模的协作流程设计。现代设计挑战的庞大规模和复杂性使当前的，主要是手动冲突管理实践不知所措，从而对产品设计的成本，及时性和有效性产生了严重影响。这项研究将在麻省理工学院流程手册中发展，正式代表，公共可访问的冲突管理知识存储库，以帮助揭示构建基础，关键维度和规律性的方式，从而（2）促进了重要的用途，例如学习冲突的研究管理和发展多代理冲突和例外的一般理论。这项工作做出了重要的智力和实践贡献 - - 它将成为更好的计算算法来管理协作工作中例外（包括冲突）的关键基础。存储库本身将帮助研究人员对现象进行更累积的ANS系统探索。 http://ccs.mit.edu/klein.html