Process model for a systematical knowledge transfer in the tool and die making industry

工具和制造行业系统知识转移的流程模型

• 批准号: 362536663
• 负责人: Professor Dr.-Ing. Günther Schuh
• 金额: --
• 依托单位: Werkzeugmaschinenlabor - WZL
• 依托单位国家: 德国
• 项目类别: Research Grants
• 财政年份: 2017
• 资助国家: 德国
• 起止时间: 2016-12-31 至 2019-12-31
• 项目状态: 已结题
• 来源: https://gepris.dfg.de/gepris/projekt/362536663?language=en
• 关键词: Process; model; systematical; knowledge; transfer

Knowledge management systems are widely used in the industry, but in small and medium sized companies the implementation of knowledge management systems is unsatisfying. Also the companies of the tool and die making industry have problems with using knowledge management systems. The tool and die making industry is an important supplier for the producing industry and is positioned between the product development and the series production. The tool and die making industry faces the challenges of intense competition from countries with lower factor costs. Therefore the tool and die making industry needs to be able to make fast decisions and use their experience in order to increase their efficiency. The tool and die making industry can face these challenges when they treat gained knowledge as a resource. The processes depend a lot on the know how of the employees, but a knowledge exchange between departments and different projects only happens by coincidence and is not managed systematically. Due to the high product and process variety it is even harder for single employees to learn from occurred problems, because the rate of repetition is very low. This problem is increased by the higher distribution of processes between companies, because companies focus on their core competencies. The focus of this research project therefore is the development of a process model for a systematical knowledge exchange in the tool and die making industry.

知识管理系统在行业中应用广泛，但在中小型企业中知识管理系统的实施情况却不尽如人意。工具和模具制造行业的公司在使用知识管理系统方面也存在问题。工具和模具制造行业是生产行业的重要供应商，定位于产品开发和批量生产之间。工具和模具制造行业面临来自要素成本较低国家的激烈竞争的挑战。因此，工具和模具制造行业需要能够快速做出决策并利用他们的经验来提高效率。当工具和模具制造行业将获得的知识视为资源时，他们可能会面临这些挑战。这些流程在很大程度上取决于员工的专业知识，但部门和不同项目之间的知识交流只是偶然发生的，并且没有系统地管理。由于产品和流程的多样性，单个员工更难从发生的问题中吸取教训，因为重复率非常低。由于公司专注于其核心能力，因此公司之间流程的更高分布会加剧这个问题。因此，该研究项目的重点是开发用于工具和模具制造行业系统知识交换的流程模型。