HCC-Medium: Collaborative Research: Dynamic Support for Computer-Mediated Intercultural Communication

HCC-Medium：协作研究：计算机介导的跨文化交流的动态支持

• 批准号: 0803482
• 负责人: Susan Fussell
• 金额: $ 61.2万
• 依托单位: Cornell University
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2008
• 资助国家: 美国
• 起止时间: 2008-12-15 至 2013-11-30
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=0803482&HistoricalAwards=false
• 关键词: HCC; Medium; Collaborative; Research; Dynamic

The research proposes to integrate theories and methods from computer-supported collaborative work and learning (CSCW and CSCL) to promote better human-computer intercultural interactions. The research will consist of three phases: 1) identify and categorize intercultural communication problems and determine how they impact group outcomes; 2) apply machine learning to automatically recognize recognize when communication problems arise (or are likely to arise); and, 3) develop and test interventions for improving intercultural communication that could be triggered based on the automatic analysis. This work has the potential to improve the design of global on-line classroom experiences and business collaborations. At the societal level, the research will help improve intercultural communication and the effectiveness of intercultural teams. This work will also advance the emerging field of automatic collaborative process analysis, which until now has focused only on English-speaking collaborations.

该研究建议将计算机支持的协作工作与学习（CSCW和CSCL）的理论和方法整合在一起，以促进更好的人力计算机跨文化互动。该研究将包括三个阶段：1）识别和分类跨文化交流问题，并确定它们如何影响群体成果； 2）应用机器学习以自动识别何时出现沟通问题（或可能出现）； 3）开发和测试干预措施，以改善可以根据自动分析触发的跨文化交流。这项工作有可能改善全球在线课堂体验和业务合作的设计。在社会层面，这项研究将有助于改善跨文化交流和跨文化团队的有效性。这项工作还将推进自动协作流程分析的新兴领域，到目前为止，该领域仅集中在讲英语的协作上。