Quality of experience (QoE) research in wireless networks

无线网络中的体验质量 (QoE) 研究

• 批准号: 445896-2012
• 负责人: LeonGarcia, Alberto
• 金额: $ 4.51万
• 依托单位: University of Toronto
• 依托单位国家: 加拿大
• 项目类别: Collaborative Research and Development Grants
• 财政年份: 2015
• 资助国家: 加拿大
• 起止时间: 2015-01-01 至 2016-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=575093
• 关键词: Quality; experience; QoE; research; wireless

The explosive growth in mobile communications is driven by a new wave of mobility opportunities that bring a set of unique business and technology challenges. First, exponential increase of data traffic: Cisco forecasts a quintupling of traffic to 5.3 Exabyte per month by 2015. How can this volume of data be handled by technology efficiently and economically? Second, growth and diversity of mobile services: new services are constantly created, traditional services re-invented, and embedded in people's daily life, e.g. mobile social networks, machine-to-machine communications, Mobile Health. How does a company survive and prosper in the ever-changing landscape of services? Third, consumer expectations: Customers increasingly expect consistent and higher quality service. How do we assess customer experience with a service and ensure that the experience meets the expectation? These critical challenges place an urgent focus on the concept of Quality of Experience (QoE). QoE is a subjective measure of a customer's experience with a Telecom service. Unlike the traditional Quality of Service (QoS). which is concerned primarily with network performance, QoE had not been systematically investigated and developed. In response several international organizations from industry have initiated efforts to research QoE in order to drive innovation in telecom services. This NSERC project is a collaborative effort by the University of Toronto and TELUS to create a QoE Centre of Excellence that will drive QoE research innovations in Canada. The goal is to produce leading edge research that will enable TELUS to deploy and deliver best-in-class Service Quality Experience. The close collaboration will also foster the preparation of graduate engineers that possess both leading edge research skills and an understanding of real-life systems.

新一波移动机遇推动了移动通信的爆炸性增长，带来了一系列独特的业务和技术挑战。 首先，数据流量呈指数级增长：思科预测，到 2015 年，流量将增加五倍，达到每月 5.3 艾字节。技术如何高效、经济地处理如此大量的数据？其次，移动业务的增长和多样性：新业务不断创造，传统业务被重新发明，并融入人们的日常生活。移动社交网络、机器对机器通信、移动健康。 企业如何在不断变化的服务格局中生存并繁荣？ 第三，消费者期望：客户越来越期望一致且更高质量的服务。我们如何评估客户的服务体验并确保体验满足期望？ 这些严峻的挑战迫切需要关注体验质量 (QoE) 的概念。 QoE 是对客户电信服务体验的主观衡量。与传统的服务质量（QoS）不同。 QoE主要关注网络性能，但尚未得到系统的研究和开发。 作为回应，一些国际行业组织已开始研究 QoE，以推动电信服务的创新。 该 NSERC 项目是多伦多大学和 TELUS 的合作项目，旨在创建 QoE 卓越中心，推动加拿大的 QoE 研究创新。 目标是进行前沿研究，使 TELUS 能够部署和提供一流的服务质量体验。 密切合作还将促进培养既拥有前沿研究技能又了解现实系统的研究生工程师。