WNPRC OPERATIONAL SERVICES DIVISION

WNPRC 运营服务部

• 批准号: 7958767
• 负责人: James W Butts
• 金额: $ 9.83万
• 依托单位: UNIVERSITY OF WISCONSIN-MADISON
• 依托单位国家: 美国
• 财政年份: 2009
• 资助国家: 美国
• 起止时间: 2009-05-01 至 2010-04-30
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/7958767
• 关键词: Accounting; Acquired Immunodeficiency Syndrome; Agreement; Air; Air Conditioning; Aluminum; Animals; Archives; Area; Attitude; Autopsy; Award; Back; Behavior; Biological Assay; Budgets; Businesses; Capital; Cellular Phone; Certification; Charge; Client; Complex; Computer Retrieval of Information on Scientific Projects Database; Computers; Confusion; Consult; Contracts; Cost Analysis; Cost Savings; DNA; Development; Devices; Documentation; Education; Electronics; Employee; English Language; Ensure; Equipment; Equipment and supply inventories; Evaluation; Expenditure; Facility Designs; Farming environment; Floor; Funding; Future; Gays; Glucose; Goals; Grant; Housing; Human Resources; In complete remission; Individual; Institution; Interdisciplinary Study; Lead; Leadership; Life Expectancy; Liquid substance; Location; Macaca; Mails; Maintenance; Manuals; Mission; Modification; Monitor; Nitrogen; Occupational activity of managing finances; Occupations; Operative Surgical Procedures; Paper; Pathology; Plants; Plumbing; Policies; Positioning Attribute; Primates; Principal Investigator; Procedures; Process; Publications; Reader; Reporting; Research; Research Infrastructure; Research Personnel; Research Project Grants; Resources; Rewards; Sampling; Schools; Services; Site; Source; Specialist; Structure; System; Techniques; Telephone; Time; Training; Travel; Ultrasonic Transducer; United States National Institutes of Health; Universities; Update; Upper arm; Vendor; Washington; Wisconsin; Work; Workplace; animal care; base; college; design; experience; fiberglass; foot; instrument; journal article; member; organizational structure; programs; repaired; restraint; sensor; social; transmission process; web page

This subproject is one of many research subprojects utilizing the resources provided by a Center grant funded by NIH/NCRR. The subproject and investigator (PI) may have received primary funding from another NIH source, and thus could be represented in other CRISP entries. The institution listed is for the Center, which is not necessarily the institution for the investigator. Objective: To deliver proactive leadership and outstanding service to ensure WNPRC's mission attainment. To provide all necessary services and assistance to support the Center's infrastructure and the independently funded research projects of WNPRC principal investigators. This mission will be done by creating a positive work environment that embraces all team members and their contributions and by striving for "excellence in all we do", developing transparency and instilling a lead turn attitude. Operational Services is the WNPRC's business office and serves as the central point for the following administrative functions: Human Resources, Payroll and Benefits, Grants Management, Financial Management (including Purchasing) Services, Facilities Management and Shop Services. All personnel in Operational Services appreciate and promote a customer service approach in carrying out the day-to-day administrative functions. In addition, Operational Services staff work to assure compliance with all administrative and regulatory requirements of the university, State of Wisconsin and federal cognizant agencies. The position of Associate Director for Operational Services was filled in April of 2008 by Jim Butts. Over the last 12 months, Operational Services has accomplished the following: Human Resources (K. Kaminski) During the last year the Human Resources Office has had a 100% turnover in personnel that included the HR Manger, Pay & Benefits specialist and Office Operations Assistant. The HR Manager position has been adeptly filled by Kate Kaminski, who has significant HR experience, brought with her from the School of Education. The Office Assistant position has also been filled and a recent hire has filled the payroll/benefits position. HR continues to focus on equity and diversity with a member on the Graduate School Equity and Diversity Committee. In addition, HR continues its relationship with Madison Area Technical College working with their team to develop training and certification for animal care takers. This cooperative effort continues to provide a diverse applicant pool for the entire campus. The HR unit still lead the university in its English Language Learner program. A few self-initiated programs this year include developing and implementing an electronic classified timesheet that saves time and reduces errors with payroll calculations. In addition the HR unit has worked to take full control of travel in order to reduce redundancy, confusion, and accelerate reimbursements. In another effort to expedite transmission of personnel information the unit now uses a scanner to send information electronically rather then using inter-d mail to ensure timely receipt and avoid possible miss deliveries. To aid the Graduate School the unit will take over unclassified and classified payroll. This will allow entry at this unit level which reduces duplicate work for us and Grad School. The HR unit is also in the process of re-evaluating the Primate Center's New Employee Orientation. Another program under current review is an evaluation of the employee annual review process in order to decide if we need a simpler form and if it would encourage more timely and complete responses. Grants Management (K. Nagle) This year Grants Management processed 57 funding actions including proposals, agreements, modifications, etc., as well as 17 MTA's and 7 NDAs. The total awards for this year including the base grant amount to over $11M. In coordination with HR and Finance they also provide post-award management of over 100 grants. This year the unit has designed and implemented a new filing system and is currently in the process of archiving or destroying files as appropriate per policy and procedures. The unit has also brought the Center and PIs through multiple system conversions and has created an electronic Center-wide grants tracking system for Operational Services and PI use as well as developed a proposal checklist to increase efficient proposal development by PIs and the Grants Office. Work will continue on the web page and coordination with Graduate School and RSP will be emphasized to ensure timely turnaround on pre/post award actions. Financial Management Services (B. Gay-Seehawer) We provided excellent customer service to internal service units, campus units, and external clients answering a vast array of account and grant questions. With the assistance of the university's consulting group we resolved and closed out outstanding grants, completing transfers, and providing explanations as necessary. The financial management office served as liaison between the Center, graduate school and research and sponsored programs. Monthly revenue by service unit, and year to date financial status reports were provided to WNPRC senior management. We successfully electronically (JET) transmitted charges monthly to our internal (UW-Madison) accounts within the university accounting system (WISDM). In 2008, 7,741,931 Primate Center charges for services were processed, of which 3,207,672 were invoiced. Charges of $2,811,783 were billed to internal (UW) accounts and $395,889 to external customer accounts. 2,081 credit card transactions totaling $903,843 have been processed. The purchasing card site manager has audited and assured proper documentation and compliance for these. Additionally, approximately 100 blanket purchase orders allowed end users to directly place orders with those vendors. January 17, 2008, we implemented the WNPRC purchase order request system. To date 5,124 order requests have been processed, 394 are in process and 10 are pending. This enhanced our financial system reporting features, and functions allowing users to input charges, produce their own expenditure reports for their service unit. December 2008 we collaborated with IT staff on a stockroom inventory/ chargeback project. This system now interfaces with our existing accounting and purchasing systems. It tracks stockroom inventory, customers, and accounts charged. Customers will now complete online charge slips rather than manual paper copies as the mechanism to charge-back their account. After contracting with a confidential paper shredding company a clean sweep project was completed in March. We successfully eliminated several (95) gallon containers of papers that staff had amassed for years. May 2008 we reviewed our maintenance contract identifying and updating the list of equipment in service units. We determined if they still had the equipment listed and if maintenance coverage was required. Our goal is to do a cost analysis on premium versus pay for services as needed. The Center needs to calculate equipment life expectancy and plan for in future budgets. Through July and August 2008 our Nextel walkie-talkie cell phone contract was renegotiated, Seventy-two phones were upgraded, activated, and issued to employees. The center received a cost savings of $730 for a buyback rebate on old phones and $1300, or one month's credit for a one-year contract renewal. August 2008 we audited UW Materials Distribution Services (MDS) monthly billing for cylinder rental and discovered charges for tanks the center no longer had. They were never identified as such when MDS converted their billing system. This resulted in a cost savings of $5,819.40 to the center. Facilities Management and Shop Services (B. Pape) The unit which is currently staffed by four individuals, is responsible for monitoring the function of the major operational services (HVAC, electrical, plumbing), interacting with the UW Physical Plant to oversee major system and structure repairs to center equipment and facilities, designing and fabricating specialized research and animal care equipment, and participating in planning for future renovation and construction of the WNPRC facilities. Merging the facilities and instrument maker shop has streamlined the organizational structure and clarified the process for facility maintenance and planning decisions. Kirk Boehm, Assistant Director for Facilities Management has been reassigned to the NHP vivarium project within the Interdisciplinary Research Complex (IRC). In his new responsibilities as the Construction Manager for the IRC, Mr. Boehm will continue to work closely with WNPRC to coordinate final design of the vivarium. A small sample of projects accomplished or in progress follow: 1) WIMR (previously referred to as IRC) has been completed. The handoff to the University occurred in February and occupation took place very recently. This unit will house approximately 275 macaques and creates a complexity of management due to its geographically separate location. 2) In conjunction with Animal Services and Pathology, coordinated necropsy remodel project. Purchased new necropsy table and grossing station, worked as contact for all trades involved in the remodel and equipment installation. 3) Renovated 3 animal holding rooms cb22, c436 an ab118. Removed stationary primate holding units, repair and modify as needed. Coordinated the installation of new lights, FRP (fiberglass reinforced panels) to ceiling areas and re-grouted all tile walls and floor. Improvements are compliance issues noted by the USDA and AAALAC. 4) Designed and fabricated 9 social housing tunnels for the Behavior / Enrichment group and fabricated 25 aluminum transport cages to be used at WIMR. Coordinated the purchase and installation of a two ton air conditioning unit to cool the expanding server unit in the Annex as well as purchasing and installing a new air compressor for Assay Services nitrogen generator. In addition to the WNPRC, maintained and modified primate holding rooms and housing units at Biotron and Charmany Farms. 5) Providing guidance and assistance to Washington NPRC for the building of a table top restraint device similar to the one we built locally. Working with local PI to build a foot and arm manipulandums along with a hydrolytic reward system. Primate Center Capital Equipment Purchases The following capital equipment purchase was completed during the last project period: 1) Ultrasound, Transducers $39,950 2) DNA Analyzer $125,000 3) BD LSD II $125,000 4) Freezer $9,304 5) DNA Sequencer $17,201 6) Glucose Analyzer $10,916 7) Microplate Reader $13,235 8) Cleaning System $19,849 9) FACSCALIBUR Sensor 101,065 10) Freezer $5,584 11) Liquid Chromatograph $35,687 12) HDO VET BO Monitor $16,000 13) Air Techniques Vet Scanner $22,000 14) Progeny DC-X0Ray Unit $4,600 15) Computer Equipment, $27,729 Publications note: Operational Services support is involved in numerous journal articles that depend in part or in full on WNPRC resources. Note: AIDS related.

该子项目是利用该技术的众多研究子项目之一 资源由 NIH/NCRR 资助的中心拨款提供。子项目及 研究者 (PI) 可能已从 NIH 的另一个来源获得主要资金， 因此可以在其他 CRISP 条目中表示。列出的机构是 对于中心来说，它不一定是研究者的机构。 目标：提供积极主动的领导和出色的服务，确保 WNPRC 完成使命。 提供一切必要的服务和援助，以支持中心的基础设施和 WNPRC 主要研究人员独立资助的研究项目。 这一使命将通过创造一个包容所有团队成员及其贡献的积极工作环境、努力“在我们所做的一切方面追求卓越”、提高透明度和灌输领导态度来完成。 运营服务部是 WNPRC 的业务办公室，是以下行政职能的中心点：人力资源、工资和福利、赠款管理、财务管理（包括采购）服务、设施管理和商店服务。运营服务部门的所有人员都赞赏并提倡在执行日常管理职能时采用客户服务方法。此外，运营服务人员致力于确保遵守大学、威斯康星州和联邦认知机构的所有行政和监管要求。 Jim Butts 于 2008 年 4 月担任运营服务副总监一职。 在过去 12 个月中，运营服务已完成以下工作： 人力资源（K.卡明斯基） 去年，人力资源办公室的人员流动率为 100%，其中包括人力资源经理、薪酬和福利专家以及办公室运营助理。 人力资源经理的职位由凯特·卡明斯基（Kate Kaminski）胜任，她从教育学院带来了丰富的人力资源经验。 办公室助理职位也已填补，最近聘用的人员已填补工资/福利职位。 人力资源部继续关注公平和多样性，研究生院公平和多样性委员会有一名成员。 此外，人力资源部门继续与麦迪逊地区技术学院保持合作关系，与他们的团队合作，为动物护理人员提供培训和认证。 这种合作努力继续为整个校园提供多样化的申请人库。人力资源部门仍然在大学的英语学习者计划中处于领先地位。 今年的一些自发计划包括开发和实施电子分类时间表，以节省时间并减少工资计算错误。 此外，人力资源部门还努力全面控制差旅，以减少冗余、混乱并加快报销速度。为了加快人员信息的传输，该单位现在使用扫描仪以电子方式发送信息，而不是使用内部邮件，以确保及时收到并避免可能的误送。 为了帮助研究生院，该单位将接管非机密和机密工资单。 这将允许进入该单元级别，从而减少我们和研究生院的重复工作。 人力资源部门也在重新评估灵长类动物中心的新员工入职培训。当前审查的另一个计划是对员工年度审查流程进行评估，以确定我们是否需要更简单的表格以及是否会鼓励更及时和完整的答复。 赠款管理（K. Nagle） 今年，赠款管理部门处理了 57 项资助行动，包括提案、协议、修改等，以及 17 项 MTA 和 7 项 NDA。 今年的奖金总额（包括基本补助金）超过 1100 万美元。 他们还与人力资源和财务部门协调，为 100 多项资助提供资助后管理。 今年，该部门设计并实施了新的归档系统，目前正在根据政策和程序适当归档或销毁文件。 该部门还使中心和 PI 经历了多次系统转换，并创建了一个电子中心范围的赠款跟踪系统，供运营服务和 PI 使用，并制定了提案清单，以提高 PI 和赠款办公室的提案制定效率。 网页上的工作将继续进行，并将强调与研究生院和 RSP 的协调，以确保获奖前/后行动的及时周转。 财务管理服务 (B. Gay-Seehawer) 我们为内部服务单位、校园单位和外部客户提供优质的客户服务，回答大量的账户和拨款问题。在大学咨询小组的协助下，我们解决并结清了未偿还的补助金，完成了转账，并提供了必要的解释。 财务管理办公室充当中心、研究生院以及研究和赞助项目之间的联络人。 向 WNPRC 高级管理层提供了按服务单位划分的月度收入以及年初至今的财务状况报告。 我们成功地以电子方式 (JET) 每月将费用传输到大学会计系统 (WISDM) 内的内部 (威斯康星大学麦迪逊分校) 帐户。 2008年，灵长类动物中心处理了7,741,931项服务费用，其中3,207,672项已开具发票。 2,811,783 美元的费用记入内部 (UW) 账户，395,889 美元记入外部客户账户。 已处理 2,081 笔信用卡交易，总计 903,843 美元。 采购卡站点经理已审核并确保这些文件的正确性和合规性。 此外，大约 100 个一揽子采购订单允许最终用户直接向这些供应商下订单。 2008年1月17日，我们实施了WNPRC采购订单请求系统。 迄今为止，已处理 5,124 个订单请求，394 个正在处理中，10 个待处理。 这增强了我们的财务系统报告功能，允许用户输入费用，为其服务单位生成自己的支出报告。 2008 年 12 月，我们与 IT 人员合作开展库存/退款项目。 该系统现在与我们现有的会计和采购系统接口。 它跟踪库房库存、客户和收费帐户。 客户现在将填写在线收费单，而不是手动纸质副本作为账户退款的机制。 与一家机密碎纸公司签订合同后，清理项目于三月份完成。 我们成功清除了工作人员多年来积累的几个（95）加仑的纸张容器。 2008 年 5 月，我们审查了维护合同，确定并更新了服务单位的设备清单。 我们确定他们是否仍然拥有列出的设备以及是否需要维护。 我们的目标是根据需要对保费与付费服务进行成本分析。 该中心需要计算设备的预期寿命并规划未来的预算。 2008 年 7 月和 8 月，我们重新谈判了 Nextel 对讲机手机合同，升级、激活了 72 部手机，并发送给员工。 该中心通过旧手机回购折扣节省了 730 美元的成本，并通过续订一年合同获得了 1300 美元的成本节省或一个月的积分。 2008 年 8 月，我们审核了威斯康星大学材料分销服务 (MDS) 气瓶租赁的月度账单，发现该中心不再收取气瓶费用。 当 MDS 转换其计费系统时，他们从未被识别为此类。 这为中心节省了 5,819.40 美元的成本。 设施管理和商店服务（B. Pape） 该部门目前有四名人员，负责监控主要运营服务（暖通空调、电气、管道）的功能，与华盛顿大学物理工厂互动，监督中心设备和设施的主要系统和结构维修，设计和维护制造专业研究和动物护理设备，并参与 WNPRC 设施未来改造和建设的规划。合并设施和仪器制造车间简化了组织结构，并明确了设施维护和规划决策的流程。设施管理助理主任 Kirk Boehm 已被调任至跨学科研究综合体 (IRC) 内的 NHP 动物园项目。在担任 IRC 施工经理的新职责中，Boehm 先生将继续与 WNPRC 密切合作，协调动物园的最终设计。 以下是已完成或正在进行的项目的一小部分样本： 1）WIMR（以前称为IRC）已经完成。 向大学的移交发生在二月份，占领是最近发生的。 该单元将饲养大约 275 只猕猴，由于地理位置不同，管理起来很复杂。 2) 与动物服务和病理学部门合作，协调尸检改造项目。购买了新的尸检台和取样站，作为参与改造和设备安装的所有行业的联系人。 3) 翻新了 3 个动物饲养室 cb22、c436 和 ab118。移除了固定的灵长类动物固定装置，根据需要进行修复和修改。协调天花板区域新灯、FRP（玻璃纤维增​​强板）的安装，并重新灌浆所有瓷砖墙壁和地板。美国农业部和 AAALAC 指出了合规性问题的改进。 4) 为行为/丰富小组设计和制造了 9 条社会住房隧道，并制造了 25 个铝制运输笼以供 WIMR 使用。 协调购买和安装一台两吨空调装置，以冷却附件中不断扩展的服务器装置，并为 Assay Services 氮气发生器购买和安装一台新的空气压缩机。 除了 WNPRC 之外，还维护和改造了 Biotron 和 Charmany 农场的灵长类动物饲养室和住房单元。 5) 为华盛顿 NPRC 建造类似于我们在当地建造的桌面约束装置提供指导和帮助。 与当地 PI 合作构建足部和手臂操作器以及水解奖励系统。 灵长类动物中心资本设备采购 在上一个项目期间完成了以下资本设备采购： 1) 超声波、换能器 $39,950 2) DNA 分析仪 $125,000 3) BD 迷幻药 II 125,000 美元 4) 冰箱 $9,304 5) DNA 测序仪 $17,201 6) 血糖分析仪 $10,916 7) 酶标仪 $13,235 8) 清洁系统 $19,849 9) FACSCALIBUR 传感器 101,065 10) 冰箱 $5,584 11) 液相色谱仪 $35,687 12) HDO VET BO 监视器 $16,000 13) Air Techniques 兽医扫描仪 $22,000 14) Progeny DC-X0Ray 装置 4,600 美元 15) 计算机设备，27,729 美元 出版物说明：大量期刊文章涉及运营服务支持，这些文章部分或全部依赖于 WNPRC 资源。 注：与艾滋病有关。