Towards safe care and consumer engagement: addressing the complexities of communication processes for managing medications in hospitals

实现安全护理和消费者参与：解决医院药物管理沟通流程的复杂性

• 批准号: DP0771068
• 负责人: Prof Elizabeth Manias
• 金额: $ 10.03万
• 依托单位: The University of Melbourne
• 依托单位国家: 澳大利亚
• 项目类别: Discovery Projects
• 财政年份: 2008
• 资助国家: 澳大利亚
• 起止时间: 2008-01-01 至 2011-12-31
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/DP0771068
• 关键词: Towards; safe; care; consumer; engagement

Ineffective communication is the most common cause of medication problems in Australia. This study focuses on how health professionals of various disciplines including medicine, pharmacy and nursing communicate with each other about medications. Integral involvement of consumers and family members will ensure that health and social outcomes are considered from different perspectives, which are therefore likely to be successful. Examination of communication processes will help lead to safe care and consumer involvement. The unique knowledge obtained will inform policies in various clinical settings and identify strategies for better communication. Health professionals and consumers can adopt these strategies to improve medication safety.

无效的沟通是澳大利亚药物问题的最常见原因。这项研究重点是各种学科的卫生专业人员如何相互就药物进行交流。消费者和家庭成员的整体参与将确保从不同的角度考虑健康和社会成果，因此可能会成功。进行沟通过程的检查将有助于导致安全护理和消费者参与。获得的独特知识将为各种临床环境中的政策提供信息，并确定策略以进行更好的沟通。卫生专业人员和消费者可以采用这些策略来改善药物安全。