HCC: Medium: Seamful Design: Prototyping and Evaluating Collaborative Tools for Civic Data

HCC：中：无缝设计：公民数据协作工具的原型设计和评估

• 批准号: 2310592
• 负责人: Christopher Le Dantec
• 金额: $ 120万
• 依托单位: Georgia Tech Research Corporation
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2023
• 资助国家: 美国
• 起止时间: 2023-09-01 至 2026-08-31
• 项目状态: 未结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=2310592&HistoricalAwards=false
• 关键词: HCC; Medium; Seamful; Design; Prototyping

This project will develop an innovative framework for designing civic data systems. The framework supports knowledge production, including policy, governance, and advocacy, and that allows for dynamic coalitions to collaborate and moderate boundaries over time. In the ecosystem of civic organizations there are distinct accountabilities or modes of actions. Mission-driven organizations act in their communities to address local issues. Municipal governments provide services and manage the operations of the city. Policy makers set goals and rules to achieve long-term priorities. Across this environment, data have become a crucial material in how knowledge is produced and shared. However, striving for integration and interoperability of data and data systems, often through a one-size-fits-app approach, is a fundamental mismatch for how civic work actually happens. There is a need to reexamine the base assumptions of what collaboration means in civic work. This research will develop a novel approach to designing civic data systems by advancing the notion of seamfulness as a foundation for understanding supporting the ecosystem of organizations, technology, people, and negotiated outcomes that comprise civic work. Seamfulness recognizes the reality of interruptions and misalignments in data sharing between very different organizations, and seams offer a way to articulate the fluid assertion of gaps and integration in ways that more readily map to how civic entities work together. This requires a distinct approach to civic data system design, different than the aspirations of seamlessness common to civic technology discourse where technical integration and interoperability obviate social and organizational boundaries. The research follows an iterative cycle over three core research strands (1) build an empirical foundation and initial prototype systems to answer core research questions, (2) situate individual tools across organizations, looking at how each manages action and accountability within the issue-focused coalition, and (3) focus on how to transfer and generalize the findings beyond the specific research sites of this project. The outcome of this research will result in a taxonomy of data contexts and knowledge production for civic data work, prototypes that link specific data system architecture and human-interaction techniques to enable coalition-based civic work across practice-based seams, and theoretical resolution to seamful design as a foundation for human-centered civic technologies.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.

该项目将开发一个用于设计公民数据系统的创新框架。该框架支持知识生产，包括政策，治理和倡导，这使动态联盟可以随着时间的流逝而进行协作和适度的界限。在公民组织的生态系统中，有不同的责任或行动方式。任务驱动的组织在其社区中采取行动，以解决当地问题。市政府提供服务并管理城市的运营。决策者设定目标和规则以实现长期优先事项。在这种环境中，数据已成为知识如何产生和共享的关键材料。但是，努力争取数据和数据系统的集成和互操作性，通常是通过一种尺寸适用的方法，是公民工作实际发生的方式的根本不匹配。有必要重新审查合作在公民工作中意味着什么的基本假设。这项研究将通过推进缝隙的概念来开发一种新的方法来设计公民数据系统，以此作为理解支持组织，技术，人员和协商构成公民工作的成果的基础。 Seamfles认识到非常不同的组织之间数据共享的中断和未对准的现实，并且接缝提供了一种方法，可以以更容易地将差距和整合的流体主张阐明，以更容易地映射到公民实体之间的工作方式。这需要对公民数据系统设计的独特方法，与公民技术论述的无缝愿望不同，公民技术话语的无缝愿望和互操作性消除了社会和组织界限。该研究遵循三个核心研究链（1）建立经验基础和初始原型系统以回答核心研究问题的迭代周期，（2）在整个组织中置于各个工具，研究每个工具如何管理以问题为中心的联盟中的行动和问责制，以及（3）专注于该项目的特定研究站点以外的发现以及将发现和普遍化为该项目的特定研究站点。这项研究的结果将导致对公民数据工作的数据上下文和知识生产的分类法，将特定数据系统体系结构和人际交往技术联系起来，以使基于实践的接缝跨越基于联盟的公民工作以及理论解决方案的基础设计的基础，以通过对基础进行了nsf的基础。优点和更广泛的影响审查标准。