HCC: Small: Exploring the Emergent Dynamics Between Nonprofit Organizations and a Technologically-Enabled, Innovative Public

HCC：小型：探索非营利组织与技术支持的创新公众之间的新兴动态

• 批准号: 1360035
• 负责人: Amy Voida
• 金额: $ 46.18万
• 依托单位: Indiana University
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2013
• 资助国家: 美国
• 起止时间: 2013-08-01 至 2016-02-29
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1360035&HistoricalAwards=false
• 关键词: HCC; Small; Exploring; Emergent; Dynamics

This research examines how and why members of the public are using technology to work with nonprofit organizations and begins to explore how new technologies might be designed to foster more productive partnerships between nonprofit organizations and the public. Mobile information and communication technologies have fundamentally changed the nature of grassroots organizing, enabling members of the public to rapidly and flexibly organize themselves in order to accomplish a variety of goals. However, nonprofit organizations have often failed to leverage the public's innovative and civically-engaged uses of technology for their benefit. This research will undertake two synergistic lines of inquiry to address such issues, one consisting of empirical research, and the other developing design principles. A three-phase empirical study will examine the role of technologies in fostering partnerships between the public and nonprofits. The first phase will explore the use of social media, a technology foregrounding social context, for online advocacy. The second will examine distributed work technologies, predominantly foregrounding temporal context, for virtual volunteering. The third will investigate the use of mobile technologies, foregrounding physical context, for mobile giving. Each phase will be motivated by the same high-level research questions, allowing synthesis across phases and generalization about the role of technology in bridging between the public and nonprofit organizations. In the design inquiry, a series of low-fidelity and medium-fidelity prototypes will be developed that embody design recommendations derived from the empirical inquiry, taking advantage of new permutations of social, physical and temporal contexts. A series of focus groups and design workshops will provide feedback to help guide iteration on the design of the prototypes. This research will provide empirical evidence of how technologies used for online advocacy, virtual volunteering and mobile giving influence the dynamics between nonprofit organizations and members of the public. It will advance theoretical knowledge about the role of nonprofits in a changing technological landscape of public civic engagement. This research will also derive theory about the roles of social, physical, and temporal contexts in civically-engaged technology use. Understanding the way that members of the public are using technology to work with nonprofit organizations is critical for fostering and designing technologies to support productive partnerships moving forward. This research also provides an opportunity for students to participate in civically engaged scholarship, the kind of scholarship that has been shown to attract the participation of minorities in computing disciplines.

这项研究研究了公众如何以及为什么使用技术与非营利组织合作，并开始探索如何设计新技术以促进非营利组织与公众之间的生产力更高。移动信息和通信技术从根本上改变了基层组织的性质，使公众能够快速而灵活地组织自己，以实现各种目标。 但是，非营利组织通常未能利用公众对技术的创新和公民参与的利益。 这项研究将进行两种协同的探究线，以解决此类问题，一个包括经验研究以及其他发展的设计原则。一项三阶段的实证研究将研究技术在促进公共和非营利组织之间建立伙伴关系中的作用。第一阶段将探索社交媒体的使用，社交媒体是一种在线倡导的技术。第二个将检查分布式工作技术，主要是为时间上下文，以进行虚拟志愿服务。第三个将调查移动技术的使用，即物理环境，用于移动捐赠。 每个阶段将由相同的高级研究问题进行动机，允许跨阶段的合成以及有关技术在公共和非营利组织之间桥接中的作用的概括。在设计查询中，将开发一系列低保真和中等原型的原型，以利用社会，身体和时间上环境的新排列，体现从经验探究中得出的设计建议。一系列焦点小组和设计研讨会将提供反馈，以帮助指导原型设计的迭代。这项研究将提供有关在线倡导，虚拟志愿服务和移动方式的技术如何影响非营利组织与公众之间的动态的经验证据。它将促进有关非营利组织在不断变化的公共公民参与技术环境中的作用的理论知识。这项研究还将得出有关社会，身体和时间环境在公民参与技术使用中的作用的理论。 了解公众使用技术与非营利组织合作的方式对于培养和设计技术以支持前进的生产伙伴关系至关重要。 这项研究还为学生提供了参加公民参与奖学金的机会，这种奖学金已被证明吸引了少数群体参与计算学科。