HCC: Medium: Enhancing Social Translucence in Systems to Support Virtual Teaming

HCC：中：增强系统中的社交半透明度以支持虚拟团队

• 批准号: 1162114
• 负责人: Mark Zachry
• 金额: $ 87.5万
• 依托单位: University of Washington
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2012
• 资助国家: 美国
• 起止时间: 2012-04-01 至 2018-03-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1162114&HistoricalAwards=false
• 关键词: HCC; Medium; Enhancing; Social; Translucence

This project investigates the nature and work of self-managed, voluntary teams operating in virtual spaces. The investigation is designed to provide a research basis for designing systems that will support advances in voluntary virtual teaming, and social computing more generally. The research addresses four high-level, interrelated questions: (1) How can social translucence be realized in systems to support the work of virtual teaming? (2) How can current models of self-organized and self-managed work teams be extended to address key features of voluntary teams working in virtual spaces? (3) What inter-group and intra-group characteristics of voluntary virtual teams enable meaningful understanding of a team's collaborative work and activities? (4) How can these characteristics be composed into socially translucent, system-generated views of teams?The availability of rich data associated with voluntary project groups operating in Wikipedia provides the basis for this investigation. The research will combine model development, model testing, system design, and deployment to develop an understanding of virtual teaming in support of a larger vision of social translucence in online communities. The research focuses on broad, rich categories of interaction - within team and outside team - to elaborate the dimensions of virtual teaming that can productively be exposed through socially translucent design. The research is inherently structured as cycles of basic research and exploration, followed by design activities, design evaluations, development, and deployment. Through this process, the research will identify features of group interactions that can support views of project teams that are inspectable in a visualization system, which will be made available to the community itself. The intellectual merit of the project lies in the elaboration of models of volunteer virtual teams and in the design and development of principles for group-oriented, socially-translucent systems. The research will extend social translucence as a framework for the development of systems in which virtual teaming occurs, and it will develop a robust model of voluntary virtual teaming, realizing relevant sociotechnical dimensions for potential community members, project managers, and social analysts. The broader impacts of this project include research-based improvements to systems supporting the interaction, contribution, and sensemaking activities engaged in by an ever increasing population of people collaborating online. The approach deploys socially translucent tools in the systems where people work collaboratively, allowing those who will benefit from such views to manipulate, extend, and refine such tools to realize greater potential in their endeavors.

该项目调查了在虚拟空间中运作的自我管理的志愿团队的性质和工作。该调查旨在为设计系统提供研究基础，以支持自愿虚拟团队和社交计算的进步。该研究解决了四个高级，相互关联的问题：（1）如何在系统中实现社会半透明以支持虚拟团队的工作？ （2）如何扩展当前自组织和自我管理的工作团队的模型以解决在虚拟空间中工作的志愿团队的关键特征？ （3）自愿虚拟团队的组间和小组内特征使对团队的协作工作和活动有意义地理解？ （4）如何将这些特征构成团队的社会半透明，系统生成的观点？与在Wikipedia中运营的自愿项目组相关的丰富数据的可用性为这项调查提供了基础。该研究将结合模型开发，模型测试，系统设计和部署，以发展对虚拟团队的理解，以支持在线社区中更大的社会半透明愿景。该研究重点介绍了团队和外部团队内部和外部团队内的广泛，丰富的互动类别，以详细说明可以通过社会半透明的设计进行有效地暴露的虚拟团队的维度。这项研究本质上是基础研究和探索的周期，然后是设计活动，设计评估，开发和部署。 通过此过程，研究将确定可以支持可视化系统中可以检查的项目团队的观点的小组互动的功能，这些项目将可用于社区本身。该项目的智力优点在于阐述志愿者虚拟团队的模型以及针对团体面向社会传播的系统的设计和开发。这项研究将扩大社会半透明，作为虚拟团队发生系统发展的框架，它将开发出强大的自愿虚拟团队的模型，并实现了针对潜在的社区成员，项目经理和社会分析师的相关社会技术维度。该项目的更广泛的影响包括基于研究的改进，以支持越来越多的在线人群进行的人群进行的互动，贡献和感官活动。该方法将社会半透明的工具部署在人们进行协作工作的系统中，允许那些将受益于这种观点的人操纵，扩展和完善此类工具，以实现更大的潜力。