Museum Visitor Experience and the Responsible Use of AI to Communicate Colonial Collections

博物馆参观者体验和负责任地使用人工智能来交流殖民地收藏品

• 批准号: AH/Z505547/1
• 负责人: Joanna Tidy
• 金额: $ 21.09万
• 依托单位: University of Sheffield
• 依托单位国家: 英国
• 项目类别: Research Grant
• 财政年份: 2024
• 资助国家: 英国
• 起止时间: 2024 至 无数据
• 项目状态: 未结题
• 来源: https://gtr.ukri.org/projects?ref=AH%2FZ505547%2F1
• 关键词: Museum; Visitor; Experience; Responsible; Use; Museum; Visitor; Experience; Responsible; Use

Museums and heritage institutions (MHIs) are increasingly using AI tools such as Machine Learning, Natural Language Processing, and Machine Vision to enhance visitor interaction with their collections. A well-established problem with AI is bias, including how AI algorithms reproduce skewed underlying data. The inaccuracy of facial recognition AI when applied to people of colour is well known example. For MHIs, a challenge for responsible AI use lies in how underlying biases in museum collections, such as those rooted in colonial knowledge and power, are reproduced through AI data processing and outputs. When seeking to publicly communicate stories of, from, and through their collections, and when using colonial collections as the 'data' for AI mechanisms that facilitate this, what might 'responsible AI' look like for MHIs? What might be the implications, challenges, and opportunities for responsible AI?The project has been developed in consultation with The Royal Armouries, the project's external partner. The Royal Armouries are the UK's national collection of arms and armour and one of the oldest museums in the world. The museum's focus on the history of war forms a backdrop for interpretations encompassing science and technology, politics, law, art and poetry, and the wider human experience. The collaboration connects to ongoing work The Armouries are undertaking that relates to the colonial character of their collections, and to transform their digital offering for visitors. The project will work with this partner and other MHI stakeholders to ensure knowledge outcomes have wide applicability.The project's objectives are to:1) Scope the terrain of the context and application: map how AI has and could be used to enhance visitor experience; consider the colonial form and origin of underlying data within many museum collections; generate understandings of the actors, stakeholders, interests, and power relations that are relevant to the use of AI to communicate colonial museum collections.2) Explore how responsible AI can be defined in the setting and application: how using underlying data from a museum's colonial collection in AI presents challenges and opportunities; explore how AI use might reproduce but also complicate colonial forms of knowledge within visitor experiences.3) Engage with a wider community of MHIs and industry stakeholders to assess whether existing approaches to responsible AI can be used or developed for the particular challenges and opportunities of the context and application.4) Work with these communities to develop and propose novel responsible AI tools and practices where necessary to assist MHI use of AI.The project will yield a Toolkit, a report, and an academic journal article (detailed below). The research will benefit all MHIs who are considering utilising AI to communicate colonial collections and also yield knowledge outcomes relevant to the broader sector regarding how to navigate bias within collections and archives when utilising AI. The project will present concrete knowledge outcomes encouraging responsible development of AI tools in a museum setting, helping MHIs address the character and origin of collections and more effectively tell their many stories.

博物馆和遗产机构（MHIS）越来越多地使用机器学习，自然语言处理和机器视觉等人工智能工具来增强访客与收藏的互动。 AI的一个完善的问题是偏见，包括AI算法如何再现偏斜的基础数据。当应用于有色人种时，面部识别AI的不准确是众所周知的例子。对于MHI而言，负责AI使用的挑战在于博物馆收藏中的潜在偏见（例如植物知识和权力的偏见）如何通过AI数据处理和输出来复制。在寻求公开传达有关其收藏的故事，从其收藏中的故事，以及将殖民地收藏作为促进这种情况的AI机制的“数据”时，MHIS可能“负责AI”是什么样的？负责人AI的含义，挑战和机遇可能是什么？该项目是与该项目的外部合作伙伴皇家军械库协商开发的。皇家军械库是英国国家的武器和装甲集合，也是世界上最古老的博物馆之一。博物馆对战争历史的关注构成了涵盖科学和技术，政治，法律，艺术和诗歌的解释背景，以及更广泛的人类经验。该协作与正在进行的工作相关的军械正在进行的工作与其收藏品的殖民特征有关，并为访客提供数字产品。该项目将与该合作伙伴和其他MHI利益相关者合作，以确保知识成果具有广泛的适用性。该项目的目标是：1）范围范围范围：地图和应用的地形：地图AI如何使用和可以用于增强访客体验；考虑许多博物馆收藏中基本数据的殖民形式和起源；对与使用AI相关的参与殖民博物馆集合相关的参与者，利益相关者，利益和权力关系的理解。2）探讨如何在设置和应用中定义负责的AI：如何使用来自Museum colonial colonial ini in AI中的基本数据来提出挑战和机遇； 3）与更广泛的MHIS和行业利益相关者互动，以评估是否可以使用或开发在上下文和应用的特定挑战和机遇中，与这些社区一起开发和提出一定的项目的新工具，可以使用AI的特定挑战和机遇来评估AI的使用方式。学术期刊文章（下面详细介绍）。这项研究将使所有正在考虑利用AI传达殖民收藏的MHI受益，并产生与更广泛部门有关如何在使用AI时在收藏和档案中导航偏见的知识成果。该项目将提出具体的知识成果，鼓励在博物馆环境中负责制定AI工具的负责任，从而帮助MHIS解决收藏的特征和起源，并更有效地讲述他们的许多故事。