TWC SBE: Small: Helping Teens and Parents Negotiate Online Privacy and Safety

TWC SBE：小型：帮助青少年和家长就在线隐私和安全进行协商

• 批准号: 1618153
• 负责人: Julie Downs
• 金额: $ 25.61万
• 依托单位: Carnegie-Mellon University
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2016
• 资助国家: 美国
• 起止时间: 2016-09-01 至 2018-08-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1618153&HistoricalAwards=false
• 关键词: TWC; SBE; Small; Helping; Teens

The project will use interviews to guide development of new web tools that parents and teens can use to improve communication about the risks of using the web and social media, and to help teens engage in online behaviors that are less risky. The researchers will create simple prototypes of these new tools, pilot testing them to improve them and refine their features by allowing teens and parents to role play using the tools. This research addresses the under-explored area of how parents and teens negotiate and make decisions about teens? online privacy and safety, with the goal of developing proofs of concept of technological solutions that help support parent-teen communication. The project could have a significant impact in helping families negotiate online boundaries and discuss appropriate online behaviors and risks so that parents can make more informed decisions and teens can learn to avoid high-risk behavior. The prototypes are expected to influence the features that social media companies make available to their users. Students in Carnegie Mellon University's Usable Privacy and Security class and Privacy Engineering Master's Program will be actively involved in this project. A "teen panel" of students at a local high school will participate as research interns and in participatory design exercises. The PIs and their students will disseminate outreach materials for parents online and at local schools.As teens increasingly have access to smartphones and the Internet, parents are faced with making decisions about whether and how to monitor and guide their teens' online behavior. To make informed choices, parents need to understand how their teens are using these technologies. Teens may appreciate some parental guidance, but may resent or even circumvent parental monitoring. The research team will first explore the risks related to teens' online activities as well as the concerns and barriers that prevent open communication between parents and teens, building on previous work with experts about risky behavior. Through an iterative design process, researchers will prototype and test a variety of software tools (including standalone tools and features that could be added to existing products and services) to determine how parents and teens would interact with these tools and which they would find most useful. The research plan begins with exploratory interviews with parents and teens to learn what problems most concern families, and which of those pose the highest risk. Interviews will include discussion and role-play of common risk behaviors, as previously identified in interviews with experts. The results from these interviews will guide an iterative design process, in which researchers will develop low-fidelity paper prototypes of tools and features to demonstrate to parents and teens for feedback. Role-playing techniques will be used to facilitate participants' understanding of use scenarios. Researchers will iterate on these prototypes, trying different approaches and features, until additional testing identifies the types of tools and formulations that are most likely to be adopted and used by teens and their parents, with the highest promise for reducing high-risk online behaviors.

该项目将利用访谈来指导新网络工具的开发，家长和青少年可以使用这些工具来改善有关使用网络和社交媒体风险的沟通，并帮助青少年进行风险较小的在线行为。研究人员将为这些新工具创建简单的原型，进行试点测试，通过允许青少年和家长使用这些工具进行角色扮演来改进它们并完善其功能。这项研究解决了父母和青少年如何就青少年问题进行谈判和做出决定这一尚未探索的领域？在线隐私和安全，目标是开发有助于支持父母与青少年沟通的技术解决方案的概念证明。该项目可以在帮助家庭协商在线界限并讨论适当的在线行为和风险方面产生重大影响，以便父母可以做出更明智的决定，青少年可以学会避免高风险行为。这些原型预计将影响社交媒体公司向用户提供的功能。卡内基梅隆大学可用隐私与安全课程和隐私工程硕士课程的学生将积极参与该项目。当地一所高中的学生组成的“青少年小组”将作为研究实习生参与参与式设计练习。 PI 及其学生将在网上和当地学校向家长分发宣传材料。随着青少年越来越多地使用智能手机和互联网，家长面临着是否以及如何监控和指导青少年在线行为的决定。为了做出明智的选择，父母需要了解他们的孩子如何使用这些技术。青少年可能会欣赏父母的一些指导，但可能会怨恨甚至规避父母的监控。研究小组将首先与专家就危险行为进行合作，探讨与青少年在线活动相关的风险，以及阻碍父母和青少年之间公开交流的担忧和障碍。通过迭代设计过程，研究人员将制作原型并测试各种软件工具（包括可以添加到现有产品和服务中的独立工具和功能），以确定父母和青少年如何与这些工具交互以及他们认为哪些工具最有用。该研究计划首先对父母和青少年进行探索性访谈，以了解家庭最关心的问题以及其中哪些问题风险最高。访谈将包括常见风险行为的讨论和角色扮演，正如之前在专家访谈中确定的那样。这些访谈的结果将指导迭代设计过程，研究人员将开发工具和功能的低保真纸质原型，向父母和青少年展示以获取反馈。将使用角色扮演技术来促进参与者理解使用场景。研究人员将迭代这些原型，尝试不同的方法和功能，直到通过额外的测试确定最有可能被青少年及其父母采用和使用的工具和配方类型，最有可能减少高风险的在线行为。