Collaborative Research: Supporting Newcomer Socialization in Online Production Communities

协作研究：支持在线生产社区中的新人社交

• 批准号: 1111201
• 负责人: Loren Terveen
• 金额: $ 30.11万
• 依托单位: University of Minnesota-Twin Cities
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2011
• 资助国家: 美国
• 起止时间: 2011-08-15 至 2016-07-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1111201&HistoricalAwards=false
• 关键词: Collaborative; Research; Supporting; Newcomer; Socialization; Collaborative; Research; Supporting; Newcomer; Socialization

The goals of this research are (1) to understand ways of recruiting and socializing volunteers to online production communities like Wikipedia, (2) to design processes and tools that assist the newcomers' information-seeking as part of their socialization, and (3) to build processes and tools to support the interpersonal processes of socialization, including peer mentorship and mentorship with more senior community members. Online production communities are becoming increasingly important, because they are creating the software that drives the Internet, generating valuable scientific data and building history's largest encyclopedia. In the face of inevitable turnover, every online community must incorporate successive generations of newcomers to survive. Newcomers are a source of content, labor, new ideas, and audience. However, attracting and incorporating newcomers into existing communities can be difficult. Socialization is the process of teaching newcomers the behaviors and attitudes essential to playing their roles in the group. Communities have available a variety of socialization tactics. Research from offline organizations shows that organizations' use of institutionalized socialization tactics and newcomers' active information seeking are effective in increasing newcomers' commitment to the organization, their satisfaction and their productivity. However, those tactics are not commonly used in online communities and seem to have different effects when they are used.This project pursues theory-guided design. The findings from the research will extend existing theories on socialization in groups and organizations by supplementing findings primarily based on self-report measures with ones based on behavioral measures, and by providing evidence on socialization in online communities, where constraints on newcomers are radically different than they are offline. The research will develop processes and tools for solving important problems of newcomers' socialization, which will be evaluated in the context of socializing newcomers in Wikipedia and especially in the Wikipedia initiative of the Association for Psychological Science, which seeks to improve the scientific quality of articles in psychology. These tools will be made freely available to other scientific associations and other online production communities more generally.This project supports NSF's mission to inform the public about science by improving Wikipedia as a vehicle for disseminating scientific knowledge about psychology in particular, and by developing a model for how other scientific societies could partner with Wikipedia or similar efforts to better generate and assess scientifically up-to-date and accurate information meant for the public. It will directly involve many college students, who will be assigned to write or improve psychology articles; they will get feedback from the broader community on their performance. As such it directly supports teaching and learning psychological science and will help increase students' involvement with their scientific societies.

这项研究的目标是（1）了解招募和社交志愿者到Wikipedia等在线生产社区（2）设计过程和工具，以帮助新移民的信息寻求信息作为其社交的一部分，以及（3）以建立社会化和培养成员在内的社会化成员的过程和工具，包括与等级社区的际交往成员。在线生产社区变得越来越重要，因为他们正在创建驱动互联网，生成宝贵的科学数据并建立历史最大的百科全书的软件。面对不可避免的营业额，每个在线社区都必须结合连续的新来者才能生存。新移民是内容，劳动，新想法和受众的来源。但是，将新移民吸引并纳入现有社区可能很困难。社会化是向新移民传授对在小组中发挥作用至关重要的行为和态度的过程。社区有各种社会化策略。离线组织的研究表明，组织对制度化的社会化策略的使用和新移民的积极信息寻求有效地提高新移民对组织的承诺，满意度和生产力。但是，这些策略并不常用于在线社区中，并且在使用时似乎会产生不同的影响。该项目追求理论引导的设计。研究的发现将通过基于行为措施的自我报告措施补充基于自我报告措施的发现来扩展群体和组织中的社会化理论，并通过提供有关在线社区的社会化的证据，在线社区的社会化证据与新移民的限制完全不同于他们的离线。这项研究将开发解决新移民社会化重要问题的过程和工具，这些问题将在维基百科的新移民社交中，尤其是在Wikipedia心理科学协会的倡议中进行评估，该计划旨在提高心理学中文章的科学质量。这些工具将更普遍地向其他科学协会和其他在线生产社区免费提供。该项目通过改善Wikipedia作为一种工具，尤其是通过改善有关心理学的科学知识的工具，尤其是通过开发一个模型，以使其他科学社会如何与Wikipedia或类似的努力进行科学的努力，以更好地为科学构成科学的努力，从而为公众提供了一种模型，以使其能够更好地进行科学，以更好地供应，以更好地进行科学的信息，以更好地促进并精确地进行科学，并准确地进行了改善，并准确地融合了科学，并准确地融合了科学，并确定能够确定和准确的信息，从而使NSF的使命向公众提供有关科学的信息。它将直接涉及许多大学生，他们将被分配写或改善心理学文章；他们将从更广泛的社区获得有关其表现的反馈。因此，它直接支持教学和学习心理科学，并将有助于增加学生对科学社会的参与。